Billing Terms and Conditions

Thank you for shopping with Svelk! We are committed to providing a seamless shopping experience for our customers. Below is our detailed payment policy to help you understand the available payment methods, security measures, and other important information regarding payments on our website.

Accepted Payment Methods

We offer a variety of secure payment options for your convenience. You can complete your purchase using the following methods:

• Credit and Debit Cards
  We accept all major credit and debit cards, including:

  • Visa
  • MasterCard
  • American Express
  • Discover

• PayPal
  You can use your PayPal account to securely make payments for your order.

• Apple Pay
  For a faster checkout process, Apple Pay is also available for supported devices.

• Google Pay
  Google Pay is another fast and secure payment option available on our site.
  

Order Confirmation & Invoice

After successfully placing an order, you will receive an order confirmation email containing your order details and payment summary. This serves as proof of purchase. If you require an official invoice, please contact our customer service team at info@svelk.com, and we will send it to you.

Payment Security

Your security is our priority. All transactions are processed securely through SSL encryption, which ensures that your personal and payment information is protected. We do not store your credit card details. We use trusted third-party payment processors to handle all payments securely. 

No Hidden Fees

We believe in transparency, so there are no hidden fees or extra charges. The price displayed at checkout is the amount you will be charged, and all shipping costs are free for all orders within Hong Kong.

Contact Us

If you have any questions or concerns about our payment policy or need assistance with your payment, please contact us. Our customer service team is happy to assist you! 

Thank you for choosing Svelk! We look forward to providing you with exceptional home decor products and excellent customer service.

Customer Support Team

Phone:  +47 95 23 62 33

Email: info@svelk.com

Address: 7 Yuk Shing Street, To Kwa Wan, Kowloon 00000 Hong Kong.